Regardless of the type of Victron setup you have it is important that you programme the system correctly before you commission it. This is critical so that you do not damage components of the system. By setting it up correctly at the start will make sure that the system runs at its very best. Each Victron component has Firmware and settings that must be configured correctly to work together, depending on the application they are being used in.
We offer a remote programming service (free for full system purchase from us) whatever the install may be (camper, boat, Off-Grid House, Grid-Tied House or large commercial applications) where we will look at your setup (via photos or video call) to confirm that all of the cabling is correctly placed and sized before we start the programming.
During the 1 hr support session will make sure you have the latest firmware, that all of the settings are correct and set up VRM and configure the settings correctly. This 1hr support session is long enough for systems that have been correctly installed. If there are any problems with the installation we will make recommendations, and further support time will be chargeable.
| Remote Programming Fee | This fee includes 1 hr of support, anything over will be chargeable, do you agree? |
|---|---|
| Do you have a Cerbo GX | Yes, No -we are unable to do this without a Cerbo GX |
| Do you have a Interface MK3-USB | Yes, No – we are unable to do this without a MK3-USB |
| Do you have a strong internet connection | Yes, No – we are unable to do this without internet |
| Do you have a Windows Laptop | Yes, No – we are unable to do this without a windows laptop |
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